Whether you’re new to design thinking or have been practicing for years, you’ll inevitably encounter a project where you’re not sure how to start. Maybe the problem isn’t clearly defined (this is it 90% of the time), or you’re unfamiliar with the subject matter. Regardless of what it is, you…

If you’re a design thinking practitioner, and you’ve been at it more than 6 months or so, you will inevitably encounter a moment in which you start to panic. You’re guiding a workshop, and the participants start to fight with one another and tear holes in each other’s ideas, despite…